We check one selfie against every photo requirement listed on this page.
Same spec as the Hong Kong identity card.
Use this page only for Hong Kong SAR Passport Photo. Similar applications can use a different submission method, size or file limit. Why this rule has its own page
A phone photo is fine. Face the camera, use even light and keep your full head and shoulders in frame.
Reading the background…
Some items still do not meet this rule after the automatic checks. AI can rebuild the background and gently correct pose while preserving your identity.
For photos you upload, AI generation starts automatically when this rule cannot be met in the browser; photos taken with the camera here are only sent if you start it yourself. Either way the optimized photo is uploaded for processing — compare the generated face with the original before use. Privacy policy
Print at Actual Size / 100%. Turn off “Fit to page” and borderless fill — both rescale the photo silently, and the millimetres come out wrong.
These values come from the selected rule and are used during generation.
Note: Same spec as the Hong Kong identity card. Do not reuse a Home Return Permit photo (33 × 48 mm) — it is a different size and will be rejected.
Use this page only for Hong Kong SAR Passport Photo. Similar applications can use a different submission method, size or file limit.
It is a different size, and the Immigration Department rejects it. If the photo you already have was taken for the Home Return Permit, you need a new one at this size.
Furniture or shadows behind you are the top rejection cause. We detect them before you submit.
Many systems only accept JPEG. iPhone photos are HEIC by default — we convert automatically.
Head size must sit in an exact range. We position it precisely, no guessing.